Move with speed and agility

A productised approach to services leverages speed and agility to experiment, fail fast and iterate.

 

Adopting an acceleration mindset paves the way for rapid growth, and the ability to learn and adapt quickly. Speed can make it easier to iterate on products, test new ideas, and innovate based on an immediate feedback loop. This can lead to continuous improvement of services. A culture of swift problem-solving can facilitate faster decision-making and execution, which can drive operational efficiency and cost-effectiveness.

Strategies to accelerate include:
Shift from an initiative to product approach

A productised approach breaks projects down into small iterations or sprints. Each sprint has a fixed timeline between one to four weeks, allowing for fast development and frequent releases of the product to be tested. This approach enables teams to respond swiftly to changes or new information.

Foster cross-functional collaboration

Incentivise open collaboration among different departments and teams. Cross-functional teams can be particularly effective at improving speed and agility because they bring together diverse skills and perspectives to solve problems and deliver services more quickly and flexibly.

Build self-organising teams

Teams that self-organise and make decisions can eliminate delays often caused by hierarchical decision-making processes.