Service Structuring
Service Structuring
The services were classified based on: priority of services, nature of services, and structuring of services.
Services are classified based on their nature into five main types:
Information services
These services relate to the transfer of information from the government to customers, for example: Initiative from Government, such as training programs, awareness campaigns, or inquiries from customers.
Procedural services
This type includes all forms of services that meet a need among customers. It is considered a transaction by nature, a birth certificate is required, for example.
Commercial services
It is a group of services that are provided for the purpose of securing revenues for the government, such as sales maps Geological data, national statistics, etc.
Social services
It is a group of services provided by the government to enhance the well-being of society and the well-being of a group specified therein, such as health care services.
Administrative services
This category includes all the services that the customer must be subject to. Such as operations Regular inspection.